top of page

DDMAs mission is simple:

To empower & advocate for our Members with knowledge, energy, & respect.


Some people think that only new construction and alterations need to be accessible and that older facilities are “grandfathered,” but that’s not true. Because the Americans with Disabilities Act is a civil rights law and not a building code, older facilities are often required to be accessible to ensure that people with disabilities have an equal opportunity to participate.

The law also states that owners have an ongoing obligation to remove architectural barriers that hinder access by individuals with disabilities. And the first barrier that should be removed is providing correct parking and access from sidewalks, parking, or public transportation into the facility.

We are dedicated to removing the barriers to accessibility that keep people with disabilities from being able to fully access and use public accommodations in their communities.


Our approach to barrier removal is straightforward and fair


  • We receive a complaint from one of our Members who cannot fully access a place of public accommodation. The barriers may vary from external problems, like no accessible route to get inside the location, to internal ones like the bathroom(s) being unusable for people in wheelchairs. 

  • Next, we send the property owner a notice letter pointing out the deficiencies and requesting they have a knowledgeable professional such as a Registered Accessibility Specialist survey their property and come up with a plan for barrier removal to improve accessibility at the location.

  • We end with a request for the owner to respond to us in writing no later than the 60th day from receiving our notice letter to let us know what concrete steps have been taken to improve accessibility at their property.


Handicapped parking spaces_edited.jpg

We Trust, but Verify

DDMA trusts owners to make a good faith effort to devise and initiate a quality barrier removal and remediation plan on the property in question. We understand that removing some barriers to accessibility may not be readily achievable due to architectural constraints or undue burden. 

Larger-scale barrier removal may not be feasible to do all at once either. That is why we recommend hiring a professional to draft an ADA Review Plan that can be systematically completed over time to fit in the budget and take full advantage of annual tax breaks.

With DDMA Member assistance, we will monitor the location throughout the remediation process until the barrier removal is verified as being complete. 

bottom of page